help desk software

5 Benefits of Using the Master Electronics Online Portal

January 19, 2021

 

At Master Electronics, we’re always looking for ways to better serve our customers, and your experience is our number one priority. In pursuit of that goal, we developed our online portal to give you an enjoyable and autonomous order experience as you find, select, and purchase the parts you need. Here are just five of the many benefits of using our online portal system for your next purchase. 


1. Search for parts on your terms

Locating the right part for your project is not a one-size-fits-all experience. In some cases, you might already know the exact part number you need. In others, you might have an understanding of the features your product needs to have but lack a specific part number. You may even just want to browse to get a sense of what’s available.

 

The portal offers options for each of these scenarios. Your first search option is to search by part number. This option is especially useful if you’ve used a part in the past or otherwise know exactly what you need. Just type the part number itself into the search bar, and you’ll be taken to the product detail page for that part. 

 

If you don’t have a part number in mind, our robust parametric search feature allows you to define the specifications that you’d like your part to have. This option helps you hone in on the right choice for your project by browsing only the parts that fulfill your requirements. 

 

Finally, you can browse parts by first choosing one of our suppliers. Between these three options, there’s something for everyone—no matter how much you know about the part you need.

 

 

2. Easily find the information you need 

We also know that your purchase journey doesn’t end at the search results page. In order to make the right decision for your needs, you may need more information to assess whether the part you’ve identified is a good fit. When you land on a product page, our priority is to provide you with this information and highlighting key points as clearly as possible. 

 

Each product page contains a high-level summary to reduce the amount of time you spend digging in technical documents. If the overview information looks promising, all of our product pages also include a supplier-provided data sheet to provide more granular information. The data sheets include details like electronic characteristics, package sizing and mounting recommendations, timing profiles, and more. 

 

If at this point, you’re still not sure whether a part will work for you, our technical support team is available to help clear up any doubt. It’s important to us that you have all the information you need to make an informed, confident purchase.

 

 

3. Save your items for later

Once you’ve decided on the parts you’d like to purchase, you’ll place the items in our permanent cart. Permanent carts are beneficial because they hold your items until you either manually delete them or complete the purchase. Unlike some sites that clear your cart if you close the window or log out, our permanent carts ensure that your items will be waiting right where you left them. 

 

This feature adds a layer of convenience to the purchase process if you aren’t ready to place an order right away. No need to keep track of your choices or redo your search next time—just add your items to the cart and come back when you’re ready.

 

4. Order directly or set up contract pricing

When you’re ready to check out, you’ll have two options. You can either complete the checkout process as directed or contact your account manager to establish contract pricing for the part numbers you’ve chosen. Our account managers associate contact pricing directly with your account, so you can keep track of your pricing yourself (for over eight million part numbers!). 

 

If your account has contract pricing set, next time you purchase the same parts, you can skip the contact with your account manager and purchase autonomously instead. The contract pricing associated with the account will be applied automatically, saving you a touchpoint and simplifying checkout. 

 5. Reference order history at a glance

Finally, we know it’s essential that you maintain access to your order history after you purchase. Whether you need to monitor open orders or view past orders or invoices, you can quickly locate the information you need from your account information in the portal.

 

 

Set up your online portal today to take advantage of these key purchase benefits. Contact your Account Manager to get started. 

 


NEWS ARCHIVE

2023
2022
2021
2020
2019
2018
2017
2016
2015
2014
2013
2012
2011